Next to working with top notch clients to build awesome business applications, we offer a range of services to cover all software and data platform needs for our clients. This goes from service & support, cloud hosting and security.
Maintenance and support
For maintenance and support you can rely on the expertise and continuity offered by our teams after your product or service is developed and released.
Maintenance & Support
Our dedicated support services are designed to ensure you have a helping hand whenever you need it. Whether you have questions, demands, or challenges, our team of experts is available around the clock, ready to provide swift resolutions. We specialize in managing the maintenance of your infrastructure and/or code. Our support team becomes an extension of your own organization, ensuring your operations run smoothly.
Applications and platform management
Maintaining existing platforms or applications can be a tedious exercise for your in-house teams since they are also focussing on ‘new’ features and thus operating existing applications might not get the proper attention it deserves. Hence application stability and security can be at risk. If you don’t have the time or expertise to perform updates, then rely on us to do it for you. We offer two levels of support all packaged in service level agreements:
- Optimisation and maintenance
- Secondary support – your advisor behind the scenes
Service Level Agreements (SLA)
We offer various SLA options, allowing you to choose the level of support that best suits your needs. From rapid response times to incident resolution commitments, our SLAs ensure you receive the service you expect within the specified timeframes. Get in touch with our experts to ensure the right fit for you.
Security is at the core of everything we do. Our security services are designed to fortify your digital landscape against threats and vulnerabilities. From application code to network infrastructure, our DevOps engineers implement and uphold stringent security protocols at all levels. We infuse security best practices into the development cycle and consistently monitor your systems to ensure they adhere to the latest security standards and requirements.
What’s your application development situation in terms of people, quality, tools and frameworks? What works for you, what can you improve, what risks are you facing, and what are your options? We help you understand so that you can make informed choices based on our experience.
What’s best: extend, reconfigure, or start from scratch? We’ll show you the ideal option(s) in your situation. We’ll also give you the tools you need for proper development.
Performance, architecture and security audits
How are your systems performing, are they operating smoothly, and is all your data secure? Our audits will help you avoid unpleasant surprises.
Are you thinking of adopting AI, data lakes, machine-learning, big data or other innovations? We keep track of the latest trends and know all the ins and outs.
We also carry out Proof of Concept projects demonstrating that an innovative solution actually works and can be developed in line with the business case.