Managed Services
We take ownership of your digital environment across four essential pillars: Support and Maintenance, Cloud and Architecture, DevOps and Automation, Security and Cost Optimization.
Together, these pillars form a fully managed ecosystem that stays reliable,
scalable and continuously improving.
Trusted by
Support and maintenance
Our support services keep your applications and cloud environments healthy, secure and continuously optimized. Whenever incidents, questions or operational challenges arise, our engineers are ready to help.
We handle ongoing maintenance such as updates, patches, monitoring and stability improvements. Your own teams can stay focused on delivering new features and innovation.
Our SLA packages allow you to choose the support level that best suits your needs.
What this includes
• Incident and problem resolution
• Infrastructure and code maintenance
• Advisory support for your development team
• Updates, patches and performance optimization
• Documentation and handover materials
Cloud and architecture
Build a secure, scalable and future-proof cloud foundation. Designed around your business needs.
We design, implement and manage cloud environments that support your growth, performance and security requirements. From initial architecture to long-term evolution, we ensure your infrastructure is resilient, cost-efficient and ready to scale. Our engineers work across AWS, Azure, Google Cloud and European platforms such as UpCloud, applying industry best practices and real-world experience from running production systems at scale.
What this includes
• Cloud architectural design
• Environment setup and lifecycle management
• Multi-cloud deployments
• High-availability and scalability planning
• Capacity planning and infrastructure evolution
• Architecture reviews, assessments and recommendations
DevOps and automation
Accelerate delivery with a fully automated, reliable and scalable engineering workflow.
We enable you to remove operational bottlenecks by automating every stage of your software lifecycle.
From CI/CD pipelines to Infrastructure as Code and Kubernetes orchestration, we create environments where releases are faster, deployments are consistent, and teams can innovate without interruption.
Our DevOps approach ensures you gain higher reliability, shorter lead times and predictable, repeatable delivery.
What this includes
• Infrastructure as Code using tools such as Terraform and Ansible
• CI/CD pipelines tailored to your technology stack
• Kubernetes and container orchestration
• GitOps practices and automated workflows
• Deployment strategies such as blue-green, canary and progressive rollout
• Operational tooling and DevOps improvements
Security and cost optimization
Protect your systems at every layer. While keeping your cloud costs under control.
We embed security directly into your development lifecycle, pipelines and cloud infrastructure, ensuring your applications remain resilient, compliant and protected against evolving threats. Our teams apply modern DevSecOps practices and continuously monitor your environments to identify risks before they impact your business.
Beyond security, we help you optimize your cloud spending through a lightweight FinOps approach. By analyzing usage patterns and leveraging cloud-native tools, we reveal cost-saving opportunities without compromising performance or scalability.
What this includes
• Security best practices at the code, pipeline and infrastructure level
• Monitoring, alerting and observability setup
• Compliance-ready configurations
• Cloud cost analysis and optimization
• Rightsizing, cleanup and lifecycle improvements
• Budgeting insights and usage transparency
Certified trust built on ISO 9001 and ISO 27001 processes
Support Models
Standard Support (Office Hours)
Available on working days from 9:00 to 17:00 CET.
Ideal for stable environments that require predictable response times.
Requests are handled directly by your dedicated Cloud++ team, the people who know your systems inside out.
- Submit requests via the Cloud++ Service Portal or email
- Response within one business day
- Clear priority handling and transparent reporting
24/7 Managed Operations
For mission-critical systems, our AI-enhanced 24/7 monitoring provides real-time visibility, rapid escalation and automated anomaly detection.
Outside office hours, experienced DevOps engineers are on standby to restore services with minimal disruption.
- Continuous monitoring and alerting
- AI-assisted root cause detection
- Recovery Point Objective of one hour
- Recovery Time Objective of four hours
- Direct escalation to senior engineers
Way of working
Step 1: Discovery
The first step is establishing clarity: challenges, expectations and objectives become visible and aligned. This creates a solid foundation for informed decision-making.
Step 2: Defining the scope & technical assessment
Business strategy is translated into a clear and measurable IT roadmap that sets direction and guides priorities. The current landscape is analyzed to identify risks, bottlenecks and opportunities. The result is a realistic and actionable plan for improvement or migration.
Step 3: Adoption and enablement
Teams are equipped with the processes, tools and guidance needed to embrace new ways of working.
Step 4: Onboarding and continuous operations
A smooth transition leads into a fully managed environment supported by ongoing monitoring, optimization and dependable 24/7 operations.
